Remote support
Get remote IT help in minutes
Working with one of our technicians? Download our secure support app for Windows, read out the 9-digit code it shows, and approve the connection. You can see everything the technician does and end the session at any time.
Safe by design
- Only starts when you approve it
- You see every action on screen
- End the session any time
- The app removes itself afterwards
Start a session in three steps
- 01
Call our helpdesk
Call us at 647-809-4065 so a technician is ready to help.
- 02
Download & run the app
Download the support app (Windows, no installation needed), open it and you’ll see a 9-digit code.
- 03
Share the code
Read the code to your technician, confirm their name in the app, and the session begins.
Only connect with people you know
Data Trust Co will never contact you out of the blue and ask for remote access. If someone calls claiming to be us and you weren’t expecting it, hang up and call our main number.