Managed IT Services
Managed IT services that fix problems before you notice them
Data Trust Co becomes your IT department. We monitor, maintain and secure every device and system you rely on, answer your team’s calls around the clock, and plan ahead so technology supports your growth instead of getting in its way.
- Around-the-clock monitoring and alerting
- Automated patching for Windows, macOS and key apps
- 24/7 helpdesk with a local, GTA-based team
- On-site visits across the Greater Toronto Area
- Regular reviews and a long-term IT roadmap
Why managed IT
Stop paying for the same IT emergencies over and over
Break-fix IT looks cheap until something breaks. Then you’re waiting for a technician, losing billable hours and paying an hourly rate to fix a problem that a little routine maintenance would have prevented.
Managed IT flips that model. For a predictable monthly fee, we take ownership of your technology and work every day to keep it healthy. Our incentive is simple: the fewer problems you have, the better we’re doing our job.
- Predictable budgeting: one monthly fee instead of surprise invoices
- Less downtime: issues are caught and resolved early, often remotely
- One point of contact: we coordinate vendors, licences and warranties for you
- Room to grow: add people, locations and devices without missing a beat
- Problems are found by monitoring, not by frustrated staffProactive
- Security updates install on a schedule, not “when someone remembers”Automated
- Your helpdesk knows your setup before you callDocumented
- IT spending follows a plan you approvedPlanned
What’s included in managed IT
Every managed IT plan is built from the services below and tailored to the size, industry and goals of your business.
24/7 IT Helpdesk & Support
Friendly, local helpdesk support by phone or secure remote session, 24/7 for clients.
Learn moreNetwork & Wi-Fi Management
Fast, secure and reliable office networks and Wi-Fi, designed, installed and monitored around the clock.
Learn moreDevice & Endpoint Management
Every laptop, desktop and phone your team uses kept secure, updated and under control from one place.
Learn moreIT Procurement & Hardware
The right hardware and software at the right price, sourced, configured and delivered ready to work.
Learn moreFully covered
Everything your team needs to stay productive
Workstation & server care
Health checks, disk and performance monitoring, and clean-up for every desktop, laptop and server in your environment.
Patch management
Operating system and third-party updates tested and deployed on a schedule that avoids interrupting your workday.
Baseline security
Business-grade antivirus, firewall oversight and multi-factor authentication form the foundation of every plan.
User management
New hires are set up and ready on day one. Departing staff have their access removed on their last day.
Microsoft 365 administration
Mailboxes, Teams, SharePoint and OneDrive managed, secured and backed up as part of your plan.
Documentation & reporting
Your network, password vault, licences and assets documented, with plain-language reports on what we did and why.
How we take over your IT
A clear, structured onboarding so nothing falls through the cracks.
- 01
Free IT assessment
We review your devices, network, security, backups and licences, then share what we found in plain language.
- 02
A tailored plan
You get a written proposal covering scope, priorities and a fixed monthly quote. No surprises later.
- 03
Smooth onboarding
We install monitoring, document everything and fix urgent gaps first, coordinating with your previous provider if needed.
- 04
Proactive care
Ongoing monitoring, maintenance, support and regular reviews to keep your IT aligned with your business.
Already working with an IT provider?
Switching is easier than you think. We handle the handover, collect credentials and documentation, and plan an overlap so you stay covered throughout the transition.
Frequently asked questions
What are managed IT services?
Managed IT services means outsourcing the day-to-day care of your technology to a provider like Data Trust Co for a fixed monthly fee. We monitor your systems, apply updates, secure your network, support your users and plan upgrades, so you get the benefits of a full IT department without hiring one.
How much do managed IT services cost?
Pricing depends on the number of users and devices, the services you need and any compliance requirements. After a free IT assessment, we provide a fixed monthly quote with a clear list of what’s included, so you know exactly what you’re paying for.
Do you provide on-site support or only remote support?
Both. Most issues are resolved remotely, which is faster for everyone. When a problem needs hands-on attention, our GTA-based technicians come to your office in Toronto, Vaughan, Mississauga, Markham, Brampton, Richmond Hill and surrounding areas.
Can you work alongside our in-house IT person?
Absolutely. Many clients use us as an extension of their internal team. We can take over routine monitoring, patching and helpdesk tickets so your IT staff can focus on projects, or provide backup coverage during vacations and after hours.
Are we locked into a long-term contract?
We’ll walk you through the agreement terms in your proposal before you commit to anything. Our goal is to earn your business every month by delivering reliable, honest service, not to trap you in fine print.
Related services
Cybersecurity
Layered, fully managed protection for your people, devices, email and data, watched around the clock.
Learn moreBackup & Disaster Recovery
Automated, encrypted backups and a tested recovery plan so you’re ready to recover from hardware failures, mistakes and attacks.
Learn moreIT Consulting & vCIO
Strategic IT planning, budgeting and project leadership from an experienced virtual CIO.
Learn moreLet’s make IT the part of your business you stop worrying about.
Talk to a local, Canadian team that has been keeping GTA businesses running since 1996. Your first assessment is free, with no obligation.